Piercing Mania Reviews

Based on 15 customer reviews and online research, piercingmania.co.uk has a consumer rating of 3.4 out of 5 stars, indicating that most customers are generally satisfied with Piercing Mania.

3.4 / 5.0

15 Reviews

5 Stars(6)

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4 Stars(3)

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3 Stars(1)

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2 Stars(1)

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1 Star(4)

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How would you rate Piercing Mania?

Customer Reviews (15)

Sort by: Most Recent
Stephen Dixon
Posted on 06/09/2021
Cannot fault

I am surprised to read the terrible reviews on here, I have placed 2 orders with Piercing Mania and both times I have received my order within a week. The products seem like good quality and I have had no issues with item breakages or skin reactions. Each item of jewellery arrived in its own sealed bag and was exactly as shown on the website.
I have only bought various ear piercings so cannot comment on other facial piercings but from my experience I would highly recommend. Even the cheaper products I've bought have been fab and I do feel like the prices are competitive.
Obviously quality may vary across the product range but for the prices you pay I would say give them a try and make your own decisions. I personally cannot fault and will buy from again.

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Guest
Posted on 05/28/2021
Terrible

Terrible! My order did not arrive! After a long wait I contacted them via email to be told they will send out again with a free gift as an apology.
After another long wait my items arrived via 24 hrs post. Items were very dull in colour and not great quality.
My free gift was an alcohol swab :/

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Dan Howell
Posted on 05/14/2021
Great website

Great studs bought for nose and helix piercings.
Such good value and reasonable postage costs.
Customer service is excellent if there is a problem with an order.

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Diana Miles
Posted on 04/12/2021
Bad Quality

Customer service is really really lovely but the products are awful and break so fast and easily.

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Franklin Pena
Posted on 03/23/2021
So far exceptional service

So far exceptional service. Had bought "titanium" piercings from another seller but they weren't as caused a reaction.
Got some surgical steel ones from PM and even though I don't normally tolerate them I've had zero problems. Quality seems good so far.
Will be my go to place for supplies now on.

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Alex Lawrence
Posted on 03/18/2021
New go to for piercing jewellery!

Piercingmania is now going to be my go to place for affordable piercing jewellery. I placed an order on Wednesday, it was dispatched the same day and my parcel arrived Friday morning, great service! The pieces I ordered are just as displayed online and I’m itching to do another order now as they’re such great quality.

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Lena Wilson
Posted on 02/09/2021
Ok service

Items take too long to arrive but the customer service team resent me the order as an act of good will.. I ended up having the order delivered twice and the items x2. I had to give away to friends the second order that arrived 3 weeks after the first one. I only ordered titanium materials so they were good.
The 4 stars review is for their willingness to offer free merch to please the customer.

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Megan West
Posted on 01/28/2021
Just don’t bother

Items don’t look like pictures online at all. Tells you delivery is around a week.. took 4 for mine. Customer service is rude and unhelpful and the only way possible to get a refund is through paypal. I wouldn’t waste my time or money again as no aspects of this company are worth it.

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Arthur Cruz
Posted on 01/12/2021
Customer service is appalling - order takes 4 weeks to arrive when i was told 1

Ordered has still not arrived and it was due between the 4-9th of January. It’s now the 13th and still nothing. They didn’t respond to any of my emails until i got paypal involved, they then told me to send the items back if i wanted to get it refunded (items i still haven’t received) (stupid i know)- and they’ve now stopped replying again so i will have to escalate the claim. Don’t buy from here.

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Ann Murphy
Posted on 07/30/2020
Good experience

I've bought a pair of beautiful black thick horseshoes earrings which I couldn't get anywhere else only in Piercingmania. Quick delivery, very good customer service ???? Thank you very much.

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Duane Shaw
Posted on 07/21/2020
Great jewellery & speedy delivery

Quick delivery, septum rings were packaged individually, safely & hygienically, will definitely order from here again.

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John Johnson
Posted on 07/19/2020
Rude and ignorant customer replies

Rude and ignorant customer replies. The materials stated on their website aren't reliable. Thus I had an allergic reaction to a piercing containing nickel (which wasn't stated). Refusing to give refunds until PayPal involved, and then demanding customers pay the tracked shipping costs from UK to Netherlands for their mistakes/false advertising. Avoid at all costs. Piercing quality poor and cannot trust the product information provided. Other jewelry I have ordered snapped within a couple of uses.

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